Cancellation Policy

To cancel your order, go to the “Order History” page by clicking on the “shopping bag” icon to the right of this site’s main menu. Please note that you may cancel your order as long as the “Cancel Order” option is available on the “Order History” page. If this option is no longer available, your order has been processed. In this case, you should wait for your order to arrive before requesting a free return.

A cancellation confirmation email will be sent to your email address.

If you encounter any problems with your cancellation request, please contact us at support@totemacoustic.com   or via this site’s “Support ticket” section.

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